{ "name": "LGM 01 — Flagship Enquiry (SIMULATED)", "nodes": [ { "parameters": {}, "id": "f01-start", "name": "Start", "type": "n8n-nodes-base.manualTrigger", "typeVersion": 1, "position": [ 240, 300 ] }, { "parameters": { "jsCode": "// Build a realistic fictional enquiry from the manual trigger.\n// Replace this with your real intake source (webhook / CRM / form) when\n// going live; the rest of the workflow does not depend on the trigger shape.\nconst fixture = {\n enquiry_id: 'ENQ-' + Math.floor(Math.random() * 90000 + 10000),\n received_at: new Date().toISOString(),\n customer_name: 'Maya Reeve',\n customer_phone: '+61400000111',\n customer_email: 'maya@example.invalid',\n suburb: 'Cranbourne',\n service_type: 'front yard earthworks',\n budget_aud: 6500,\n budget_stated: true,\n timing: 'next 2 weeks',\n urgency: 'soon',\n source: 'Website contact form',\n consent_marketing: true,\n consent_timestamp: new Date().toISOString(),\n // Customer EXPLICITLY asked for a callback instead of auto-messaging.\n customer_requested_call: false,\n // If the customer has picked a slot, set this to the slot object.\n // Build Qualified Output only emits a calendar entry when this is set —\n // it never auto-picks a slot for the customer.\n customer_selected_slot: null,\n business: {\n name: 'Bayside Earthworks',\n timezone: 'Australia/Sydney',\n service_radius_km: 25,\n depot_suburb: 'Dandenong'\n },\n // Distance from depot (Cranbourne ≈ 18km from Dandenong).\n distance_km: 18\n};\nreturn [{ json: fixture }];" }, "id": "f01-fixture", "name": "Build Fixture", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 460, 300 ] }, { "parameters": { "jsCode": "// Score the lead and decide the branch.\n// Pure function — no I/O. Mirrors the simulation function used by the website\n// /demos page so the demo page and the real n8n template share the same logic.\nconst items = $input.all();\nconst item = items[0];\nconst $json = item.json;\n\nfunction s(v) {\n if (typeof v === 'string') return v;\n if (typeof v === 'number') return String(v);\n if (typeof v === 'boolean') return v ? 'yes' : 'no';\n return '';\n}\n\nconst business = $json.business || {};\nconst radius = Number(business.service_radius_km || 25);\nconst distance = Number($json.distance_km || 0);\n\nlet score = 0;\nconst reasons = [];\n\n// Intent weight: explicit budget + timing signal.\nif ($json.budget_stated && Number($json.budget_aud) >= 2000) {\n score += 35; reasons.push('budget-stated');\n}\nif (s($json.urgency).match(/immediate|asap|soon|urgent/i)) {\n score += 25; reasons.push('urgency');\n}\nif (s($json.timing).match(/week|days/i)) {\n score += 15; reasons.push('timing-this-month');\n}\nif (!$json.consent_marketing) {\n score -= 50; reasons.push('no-marketing-consent');\n}\n\n// Service-area weight.\nconst inArea = distance > 0 && distance <= radius;\nif (!inArea) {\n reasons.push('out-of-area');\n}\n\n// Branch resolution. Explicit customer-requested callback short-circuits\n// auto-acknowledgement: the customer has asked to talk to a human.\nlet branch;\nif ($json.customer_requested_call === true && inArea) {\n branch = 'human-request';\n} else if (!$json.consent_marketing && !inArea) {\n branch = 'referred-out';\n} else if (!inArea) {\n branch = 'out-of-area';\n} else if (score >= 50) {\n branch = 'qualified';\n} else if (score >= 20) {\n branch = 'warm';\n} else {\n branch = 'referred-out';\n}\n\nreturn [{\n json: {\n ...$json,\n score,\n reasons,\n inArea,\n branch\n }\n}];" }, "id": "f01-score", "name": "Score Lead", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 680, 300 ] }, { "parameters": { "rules": { "values": [ { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "leftValue": "={{ $json.branch }}", "rightValue": "qualified", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "outputKey": "qualified", "renameOutput": true }, { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "leftValue": "={{ $json.branch }}", "rightValue": "warm", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "outputKey": "warm", "renameOutput": true }, { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "leftValue": "={{ $json.branch }}", "rightValue": "human-request", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "outputKey": "human-request", "renameOutput": true }, { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "leftValue": "={{ $json.branch }}", "rightValue": "out-of-area", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "outputKey": "out-of-area", "renameOutput": true } ] }, "options": { "fallbackOutput": "extra" } }, "id": "f01-switch", "name": "Route by Branch", "type": "n8n-nodes-base.switch", "typeVersion": 3.2, "position": [ 900, 300 ] }, { "parameters": { "jsCode": "// Qualified branch — simulate CRM record + acknowledgement + booking-if-selected +\n// business notification + follow-up sequence.\n// Customer-selected booking slot: we only emit a calendar entry when\n// payload.customer_selected_slot is set. Otherwise we offer the customer a\n// slot menu — never invent a confirmed appointment.\nconst items = $input.all();\nconst $json = items[0].json;\nconst business = $json.business || { name: 'Bayside Earthworks' };\nconst slot = $json.customer_selected_slot;\n\nconst simulatedOutputs = [\n { type: 'heading', label: '1. CRM record (SIMULATED Twenty)' },\n { type: 'crm', label: 'Twenty CRM', rows: [\n { label: 'Contact', value: `${$json.customer_name} <${$json.customer_email}>` },\n { label: 'Phone', value: $json.customer_phone },\n { label: 'Source', value: $json.source },\n { label: 'Stage', value: 'New → Qualified' },\n { label: 'Score', value: `${$json.score}/100 — reasons: ${($json.reasons || []).join(', ')}` },\n { label: 'Service area', value: `${$json.inArea ? 'inside' : 'outside'} ${$json.distance_km} km` },\n { label: 'Consent (marketing)', value: $json.consent_marketing ? 'opted-in' : 'no' },\n { label: 'Customer-requested callback', value: $json.customer_requested_call ? 'yes' : 'no' }\n ]},\n { type: 'heading', label: '2. Customer acknowledgement (SIMULATED SMS)' },\n { type: 'message', channel: 'sms', label: 'SMS via Chatwoot',\n body: `Hi ${$json.customer_name}, thanks for the ${$json.service_type} enquiry in ${$json.suburb}. These are our next 3 site-visit windows — reply with the number you want and we will lock it in: (1) tomorrow 9–9:20am (2) Wed 11–11:20am (3) Thu 2–2:20pm. — ${business.name}` },\n slot ? { type: 'heading', label: '3. Booking confirmation (SIMULATED calendar)' } : null,\n slot ? { type: 'calendar', label: 'Calendar (customer-selected)', summary: `Site visit — ${$json.service_type}`, startsAt: slot.startsAt || 'unspecified', durationMin: slot.durationMin || 20, attendees: [$json.customer_name, 'Site supervisor'] } : null,\n slot ? null : { type: 'heading', label: '3. Awaiting customer slot selection' },\n slot ? null : { type: 'note', label: 'Booking policy', text: 'Customer has not picked a slot. No calendar entry created. Once the customer replies with a slot number, an external system (NOT this workflow) creates the booking.' },\n { type: 'heading', label: '4. Business notification (SIMULATED internal)' },\n { type: 'message', channel: 'internal', label: 'Slack/Teams webhook',\n body: `New QUALIFIED lead from ${$json.source}: ${$json.customer_name}, ${$json.service_type} in ${$json.suburb}, budget $${$json.budget_aud}. Score ${$json.score}.${$json.customer_requested_call ? ' Customer asked for callback.' : ''}` },\n { type: 'heading', label: '5. Follow-up sequence (SIMULATED Listmonk)' },\n { type: 'message', channel: 'email', label: 'Listmonk — sequence day 0',\n subject: `Site visit confirmation — ${$json.suburb}`,\n body: `Hi ${$json.customer_name}, thanks for the detail on your ${$json.service_type}. Pick one of the next 3 site-visit windows and we will lock it in. — ${business.name}` },\n { type: 'message', channel: 'email', label: 'Listmonk — sequence day 3',\n subject: `Quick check-in — your ${$json.service_type} project`,\n body: `Just checking you've got what you need from the visit notes. Reply any time. — ${business.name}` }\n].filter(Boolean);\n\nreturn [{ json: { ...$json, branch: 'qualified', simulatedOutputs } }];" }, "id": "f01-qualified", "name": "Build Qualified Output", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 1140, 120 ] }, { "parameters": { "jsCode": "// Warm branch — not enough signal yet; ask qualifying questions before quoting.\nconst items = $input.all();\nconst $json = items[0].json;\nconst business = $json.business || { name: 'Bayside Earthworks' };\n\nconst simulatedOutputs = [\n { type: 'heading', label: '1. CRM record (SIMULATED Twenty)' },\n { type: 'crm', label: 'Twenty CRM', rows: [\n { label: 'Contact', value: `${$json.customer_name} <${$json.customer_email}>` },\n { label: 'Stage', value: 'New → Warm (needs detail)' },\n { label: 'Score', value: `${$json.score}/100 — reasons: ${($json.reasons || []).join(', ')}` },\n { label: 'Next action', value: 'Send measured-quote intake email' }\n ]},\n { type: 'heading', label: '2. Customer intake email (SIMULATED email)' },\n { type: 'message', channel: 'email', label: 'Listmonk', subject: `A few quick questions about your ${$json.service_type}`,\n body: `Hi ${$json.customer_name}, to give you a useful quote could you let us know: area size, access notes (gate/slope/pets), preferred timing. I'll come back with availability. — ${business.name}` },\n { type: 'heading', label: '3. Internal task (SIMULATED Todoist)' },\n { type: 'task', label: 'Todoist', title: 'Send measured quote once details returned',\n owner: 'Estimator', dueIn: 'Within 2 business days',\n notes: `Lead ref: ${$json.enquiry_id}` },\n { type: 'heading', label: '4. Business notification (SIMULATED internal)' },\n { type: 'message', channel: 'internal', label: 'Slack/Teams webhook',\n body: `Warm lead from ${$json.source}: ${$json.customer_name}, ${$json.service_type} in ${$json.suburb}. Score ${$json.score}. Awaiting scope detail.` }\n];\n\nreturn [{ json: { ...$json, branch: 'warm', simulatedOutputs } }];" }, "id": "f01-warm", "name": "Build Warm Output", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 1140, 280 ] }, { "parameters": { "jsCode": "// Human-request branch — customer EXPLICITLY asked for a callback.\n// No automated SMS or email; instead a short ack promising a call, plus\n// an internal task assigned to a person. Booking is NOT auto-created —\n// the human takes it from here.\nconst items = $input.all();\nconst $json = items[0].json;\nconst business = $json.business || { name: 'Bayside Earthworks' };\n\nconst simulatedOutputs = [\n { type: 'heading', label: '1. CRM record (SIMULATED Twenty)' },\n { type: 'crm', label: 'Twenty CRM', rows: [\n { label: 'Contact', value: `${$json.customer_name} <${$json.customer_email}>` },\n { label: 'Stage', value: 'New → Human callback requested' },\n { label: 'Score', value: `${$json.score}/100` },\n { label: 'Customer-requested callback', value: 'yes' }\n ]},\n { type: 'heading', label: '2. Customer ack (short — no auto booking)' },\n { type: 'message', channel: 'sms', label: 'SMS via Chatwoot',\n body: `Hi ${$json.customer_name}, got your note — we will call you back within 30 minutes during business hours. — ${business.name}` },\n { type: 'heading', label: '3. Internal task (SIMULATED Todoist)' },\n { type: 'task', label: 'Todoist',\n title: `Call back ${$json.customer_name} (${$json.customer_phone})`,\n owner: 'Office',\n dueIn: 'Within 30 minutes',\n notes: `Customer asked for a callback. Service: ${$json.service_type} in ${$json.suburb}. Score ${$json.score}.` },\n { type: 'heading', label: '4. Business notification (SIMULATED internal)' },\n { type: 'message', channel: 'internal', label: 'Slack/Teams webhook',\n body: `HUMAN-REQUEST lead: ${$json.customer_name} (${$json.customer_phone}) — callback needed within 30 min. ${$json.service_type} in ${$json.suburb}.` },\n { type: 'note', label: 'Booking policy',\n text: 'No calendar entry created in this branch — the human takes the call and books manually. No automated sequence is sent.' }\n];\n\nreturn [{ json: { ...$json, branch: 'human-request', simulatedOutputs } }];" }, "id": "f01-human", "name": "Build Human-Request Output", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 1140, 440 ] }, { "parameters": { "jsCode": "// Out-of-area branch — polite decline + recommendation path. No internal alert.\nconst items = $input.all();\nconst $json = items[0].json;\nconst business = $json.business || { name: 'Bayside Earthworks' };\n\nconst simulatedOutputs = [\n { type: 'heading', label: '1. CRM tag (SIMULATED Twenty)' },\n { type: 'crm', label: 'Twenty CRM', rows: [\n { label: 'Stage', value: 'Closed → Out-of-area' },\n { label: 'Distance', value: `${$json.distance_km} km from depot` },\n { label: 'Reason', value: 'Outside current service radius' }\n ]},\n { type: 'heading', label: '2. Customer reply (SIMULATED email)' },\n { type: 'message', channel: 'email', label: 'Listmonk', subject: 'Sorry — outside our service area',\n body: `Hi ${$json.customer_name}, ${$json.suburb} is further than our current run sheet. Two options: we can share recommendations in your area, or put you on our list if we open that zone later this year. — ${business.name}` },\n { type: 'note', label: 'Sequence policy',\n text: 'Tagged out-of-area. No follow-up beyond the courtesy reply.' }\n];\n\nreturn [{ json: { ...$json, branch: 'out-of-area', simulatedOutputs } }];" }, "id": "f01-oos", "name": "Build Out-of-Area Output", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 1140, 600 ] }, { "parameters": { "jsCode": "// Fallback (referred-out / low signal): no CRM rules, single courtesy email.\nconst items = $input.all();\nconst $json = items[0].json;\nconst business = $json.business || { name: 'Bayside Earthworks' };\n\nconst simulatedOutputs = [\n { type: 'heading', label: '1. CRM tag (SIMULATED Twenty)' },\n { type: 'crm', label: 'Twenty CRM', rows: [\n { label: 'Stage', value: 'Closed → Referred out' },\n { label: 'Score', value: `${$json.score}/100` }\n ]},\n { type: 'heading', label: '2. Customer reply (SIMULATED email)' },\n { type: 'message', channel: 'email', label: 'Listmonk', subject: 'Thanks for your enquiry',\n body: `Hi ${$json.customer_name}, thanks for getting in touch. We're not the right fit for the scope described — here are two businesses closer to your area. Best of luck. — ${business.name}` },\n { type: 'note', label: 'Sequence policy',\n text: 'Tagged referred-out. CRM rule: no further sequences.' }\n];\n\nreturn [{ json: { ...$json, branch: 'referred-out', simulatedOutputs } }];" }, "id": "f01-ref", "name": "Build Referred-Out Output", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 1140, 760 ] }, { "parameters": {}, "id": "f01-sink", "name": "Sink", "type": "n8n-nodes-base.noOp", "typeVersion": 1, "position": [ 1380, 440 ] } ], "connections": { "Start": { "main": [ [ { "node": "Build Fixture", "type": "main", "index": 0 } ] ] }, "Build Fixture": { "main": [ [ { "node": "Score Lead", "type": "main", "index": 0 } ] ] }, "Score Lead": { "main": [ [ { "node": "Route by Branch", "type": "main", "index": 0 } ] ] }, "Route by Branch": { "main": [ [ { "node": "Build Qualified Output", "type": "main", "index": 0 } ], [ { "node": "Build Warm Output", "type": "main", "index": 0 } ], [ { "node": "Build Human-Request Output", "type": "main", "index": 0 } ], [ { "node": "Build Out-of-Area Output", "type": "main", "index": 0 } ], [ { "node": "Build Referred-Out Output", "type": "main", "index": 0 } ] ] }, "Build Qualified Output": { "main": [ [ { "node": "Sink", "type": "main", "index": 0 } ] ] }, "Build Warm Output": { "main": [ [ { "node": "Sink", "type": "main", "index": 0 } ] ] }, "Build Human-Request Output": { "main": [ [ { "node": "Sink", "type": "main", "index": 0 } ] ] }, "Build Out-of-Area Output": { "main": [ [ { "node": "Sink", "type": "main", "index": 0 } ] ] }, "Build Referred-Out Output": { "main": [ [ { "node": "Sink", "type": "main", "index": 0 } ] ] } }, "active": false, "settings": { "executionOrder": "v1", "callerPolicy": "workflowsFromSameOwner" }, "versionId": "lgm-01-flagship-enquiry", "id": "lgm-01-flagship-enquiry", "meta": { "templateCredsSetupCompleted": false, "description": "SIMULATED pipeline. Includes human-request branch (customer explicitly asked for callback) and customer-selected booking slot (no auto-invented appointments). See docs/automation-runtime.md for the real-integration replacement guide." }, "tags": [ { "name": "lgm-01-flagship-enquiry" } ] }